If your Amibroker data feed is not working, check these first: the feeder app runs as administrator, the AmiBroker toggle is on, the symbol is added in the feeder, and the database is set to real-time mode.
The rest of this guide covers eight common problems, why each happens and how to fix it.
Amibroker data feed not working: 8 common problems and fixes
- Charts do not update at all. Close both apps. Start the feeder first, then AmiBroker, and run both as administrator. Turn the AmiBroker toggle in the feeder on.
- The feeder shows prices but AmiBroker does not. The two programs are probably not connected. Check the toggle, and make sure AmiBroker is using the same database you set up for the feed.
- Only some symbols update. Add every symbol you chart to the feeder watchlist. A symbol that is not in the feeder will never receive live ticks, even if it opens fine in AmiBroker.
- 1-minute candles are missing or have gaps. Run backfill for the symbol, then refresh the chart. If you started the feed late in the session, the earlier candles need backfill to appear.
- Prices look correct but time is off. Check the time zone setting in AmiBroker and in your database settings. A wrong time zone shifts every candle and makes the opening bar look wrong.
- AmiBroker feels slow or freezes. A very long watchlist with many open charts can slow a laptop. Reduce the number of active charts, close unused windows and keep the internet connection stable.
- The feed disconnects during the session. Check your internet connection, firewall and antivirus settings. Make sure only one copy of the feeder is running.
- Data works on one PC but not another. Reinstall the feeder on the second PC, run it as administrator and confirm the login details. Check that you are following the same installation steps.
A quick way to tell if it is the feed or your setup
Open the same symbol in your broker terminal and put it next to AmiBroker. If the broker shows ticks and AmiBroker does not, the problem sits in the connection or the settings, and the fixes above will usually solve it. If both screens freeze together, the cause is more likely your internet connection.
What to send support so you get a fast fix
Send the symbol name, the time the problem started, and a screenshot of both the feeder and the chart. With those three things, support can see in one look whether the issue is on the data side or in your setup. Amiprofits support is available 24/7 on WhatsApp and live chat.
Before you pay for any feed, test it properly
Many problems show up only when the market moves fast. Follow our free trial checklist and see how a feed behaves in the first minutes of the session. If you want to know how a feed actually delivers ticks and backfill, read how an Amibroker data feed works, and for live versus end of day data see live vs EOD data. Pricing is explained in the Amibroker data feed price guide: new users pay ₹449 for the first month, then ₹699 a month. AmiBroker′s own documentation on quotes and data sources is also a useful reference.
Trading intraday? See our guide to the Amibroker data feed for intraday trading.
Setting up charts from scratch? Follow the AmiBroker live intraday chart setup guide.
Need more history on your charts? Read Amibroker backfill explained.
Frequently asked questions
Why is my Amibroker data feed not updating?
The most common causes are the feeder app not running as administrator, the AmiBroker toggle in the feeder being off, the database not set to real-time mode, or the symbol not being added to the feeder. Check those four first.
Why do I see data in the feeder but not in AmiBroker?
Usually the AmiBroker connection toggle is off, AmiBroker was opened before the feeder, or the two apps run with different permission levels. Run both as administrator and turn the toggle on again.
Why are my 1-minute candles missing?
Missing candles usually mean backfill has not run for that symbol, or the feed was started after the market opened. Run backfill for the symbol and refresh the chart.
How do I know if the problem is my feed or my setup?
Open the same symbol in your broker terminal. If your broker shows ticks and AmiBroker does not, the issue is in the connection or settings. Contact support with the time, symbol and a screenshot.
Does Amiprofits help with setup problems?
Yes. Support is available 24/7 on WhatsApp and live chat, and new users can test the feed with a free demo before paying.
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